Personal Data Processing Policy

Last updated: 25 May 2026

1. General Information

This Policy regulates how personal data collected from visitors through the website www.armare.ro (hereinafter referred to as the “Website”), as well as through our social media accounts (Facebook, LinkedIn, etc.), is processed.

The data controller is Techno Dopo Total SRL, with registered office at Strada Depozitelor no. 38, Building C8, Room C14, Pitești, Argeș County, registered with the Trade Register under no. J03/1123/2003, VAT code RO 15710740.

The Data Protection Officer can be contacted at:

office@dopo.ro
office@armare.ro

The processing of personal data is mainly governed by EU Regulation No. 679/2016 (GDPR). The official text can be consulted at:
https://eur-lex.europa.eu/

2. Categories of Personal Data Processed

According to the Terms and Conditions, you must be at least 18 years old to use the Website.

We do not collect or process sensitive data as defined by the GDPR and we kindly ask you not to send such data via the contact form or any other means.

Communication data
These may include:

  • contact form;
  • chat;
  • Facebook / LinkedIn messaging;
  • reports;
  • complaints;
  • support requests;
  • recommendations and ratings.

The data may include:

  • name;
  • address;
  • email;
  • phone number;
  • message content.

Providing your name and contact details is necessary for:

  • registering the request;
  • performing necessary checks;
  • sending responses;
  • identifying the person.

The phone number in the contact form is optional.

Facebook / LinkedIn communications

When you contact us via Facebook or LinkedIn messaging, we may view publicly available data from those networks (e.g. name, contact details, profile picture, etc.).

We may use, as appropriate:

  • first and last name;
  • contact details;
  • information necessary to respond to the request.

Please note that these social networks also process the content of messages sent through their platforms.

Please consult their privacy policies:

Depending on the type of communication, providing certain data may also represent a legal obligation.

Device data
We may collect:

  • IP address;
  • device type;
  • unique identifiers;
  • operating system;
  • device language.

Website usage data
These may include:

  • duration of access;
  • pages viewed;
  • browser used;
  • functionality errors;
  • previously visited websites.

Cookies and similar technologies
The Website uses cookies and similar technologies. Full details are available in the Cookie Policy.

Data updates
It is important that processed data is accurate and up to date. Please inform us if any submitted data is incorrect or has changed.

3. Purpose and Legal Basis of Processing

Customer support
We use data for:

  • analyzing and resolving requests;
  • sending responses;
  • improving support services.

Legal basis:

  • performance of pre-contractual steps;
  • legitimate interest;
  • legal obligations.

Marketing activities
We may send:

  • newsletters;
  • promotions;
  • offers;
  • commercial communications.

Legal basis:

  • your consent.

You may withdraw your consent at any time.

Security and protection
Data may be used for:

  • fraud prevention;
  • detection of unauthorized access;
  • IT infrastructure protection;
  • incident reporting.

Legal basis:

  • legitimate interest;
  • legal obligations.

Service analysis and improvement
Data may be used for:

  • analyzing Website usage;
  • optimizing functionality;
  • developing services.

For non-essential cookies, the legal basis is consent.

Compliance with legal obligations
Data may be processed for:

  • archiving;
  • record keeping;
  • providing information to authorities;
  • tax and legal compliance.

Legal proceedings
Data may be used for:

  • dispute resolution;
  • legal defense;
  • enforcement;
  • mediation or arbitration.

4. Right to Object to Processing

You have the right to object to processing based on legitimate interest, for reasons related to your particular situation.

You also have the right to object to processing for direct marketing purposes.

5. Right to Withdraw Consent

You may withdraw your consent at any time for:

  • newsletters;
  • notifications;
  • marketing communications.

Withdrawal can be done:

Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

6. Data Retention Period

Communication data
Data is retained:

  • until the request is resolved;
  • afterwards, for the general limitation period (usually 3 years).

Cookie data
These are retained according to the Cookie Policy.

7. Recipients of Personal Data

Data may be shared, in a limited manner, with:

  • IT providers;
  • hosting and email providers;
  • marketing services;
  • accounting and auditing;
  • lawyers;
  • couriers;
  • public authorities;
  • courts;
  • potential investors or buyers.

Data transfer is limited to what is strictly necessary.

8. Data Transfers to Third Countries

For the operation of the Website, we use services provided by international companies such as:

  • Microsoft Azure;
  • Google Cloud;
  • Hotjar Ltd.

In case of transfers outside the European Economic Area, these are carried out:

  • based on adequacy decisions;
  • through Standard Contractual Clauses (SCCs);
  • with appropriate safeguards.

9. Data Security

We have implemented technical and organizational measures to:

  • protect data;
  • prevent unauthorized access;
  • prevent loss or destruction of data.

However, electronic transmission of data involves inherent risks.

10. Your Rights Regarding Data Processing

Under the GDPR, you have the following rights:

  • right of access;
  • right to rectification;
  • right to erasure;
  • right to restriction;
  • right to data portability;
  • right to object;
  • right not to be subject to automated decision-making.

Relevant GDPR articles:

  • Art. 15 — access;
  • Art. 16 — rectification;
  • Art. 17 — erasure;
  • Art. 18 — restriction;
  • Art. 20 — portability;
  • Art. 21 — objection.

11. How to Exercise Your Rights

For any request, you may contact us at:

Address:
Strada Depozitelor no. 38, Building C8, Room C14, Pitești, Argeș County

Email:
office@dopo.ro
office@armare.ro

For identity verification, we may request additional information.

12. Right to Lodge a Complaint

If you believe that we do not comply with data protection legislation, you have the right to lodge a complaint with:

National Supervisory Authority for Personal Data Processing (ANSPDCP)

Address:
28-30 Gheorghe Magheru Blvd, Sector 1, Bucharest, postal code 010336

Email:
anspdcp@dataprotection.ro

Website:
www.dataprotection.ro